Garden Mosaic
Use the button below to email support. Include your device model, OS version, and a short description of the issue. We typically reply within a few business days.
FAQ
I lost my progress after reinstalling
Progress is saved on your device by default. If you enabled cloud save in a production build, open the app while signed in to the same Apple / Google account and allow sync to restore. If that doesn't help, email us with your approximate last chapter and device.
How do I restore purchases?
Use the Restore Purchases control in the in-app shop or settings. Purchases are tied to your App Store or Google Play account. Contact us if Restore does not bring back Remove Ads or packs you already bought.
Can I remove ads?
Yes. The free version may show rewarded and occasional interstitial ads. Purchasing Remove Ads disables them. Rewarded ads are always optional.
How do I delete cloud save data?
Uninstalling removes local data. To request deletion of anonymous cloud save associated with your device, use Email support with the subject “Cloud save deletion” and your platform (iOS or Android). See also our privacy policy.
Achievements or leaderboards look wrong
Sign in to Game Center (iOS) or Play Games (Android), then reopen Garden Mosaic. Platform services own those scores; we can help verify the app is reporting correctly if something still looks off.